Receiving hospital connections
Connect with a relevant specialist service for the hospital to review the referral.
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Medical Experts
Patient Referral Coordination for Partner Hospitals
Support your patients who need specialist care in China, with hospital connections and coordination on the China side.
Discuss support for your hospitalWhat this means for your hospital
When a patient needs care beyond the local service, Xentra helps the referring hospital connect with appropriate medical resources in China. We coordinate communication with the receiving hospital and practical support in China, keeping the referring team connected to the pathway.
The receiving hospital decides on acceptance and treatment. This is a planned referral service; initial enquiries should not include identifiable patient records.
How we support your team
Support in China
Coordinate appointments, hospital communication and practical preparation for the care visit.
Continuity with the home team
Help the referring and receiving teams stay connected for follow-up planning.
Who this programme is for
For referring hospitals and healthcare institutions exploring a planned referral relationship with receiving hospitals in China. An institutional introduction is enough to start the cooperation review.
What to share in your first request
- Hospital or institution name, country, contact name, role and work contact email.
- Specialties requiring support and a high-level outline of the cooperation need.
- Institution website and expected referral frequency, if available. Please do not send patient names or records through this public form.
Three parties, clear responsibilities
Referring hospital
Initiates the institutional request, confirms authorization and maintains the patient relationship and clinical communication.
Receiving hospital in China
Performs clinical assessment and decides whether to accept the referral, the treatment and related medical arrangements.
Xentra coordination
Connects institutional contacts and coordinates communication and the non-clinical arrangements agreed by the parties.
How cooperation begins
- 01
Introduce the institutional need
Share the institution, specialty and cooperation objectives through the institutional form.
- 02
Confirm identity and cooperation scope
Our team follows up to verify the institution and agree contacts, authorization and the intended coordination scope.
- 03
Receiving hospital review
After authorization and a suitable information channel are agreed, the receiving clinical team assesses whether it can accept the referral.
- 04
Coordinate agreed arrangements
If accepted, coordinate hospital communication, appointment arrangements and agreed practical preparation in China.
- 05
Maintain hospital-to-hospital follow-up
Help the referring and receiving teams remain connected around the agreed follow-up pathway.
Questions about this service
What does submitting the form confirm?
It confirms receipt of an institutional cooperation request for review. Our team will contact you to verify the institution. It does not confirm patient admission, treatment or an appointment.
How are clinical records exchanged later?
The institutions agree authorization, responsibilities and a suitable secure channel before sharing clinical information. The public inquiry form is for professional contact and cooperation information only.
Let’s plan the next step
Let’s discuss your hospital’s needs.
Share your hospital, specialty and the support you are looking for.
